Thank you for choosing Infobookly. We strive to provide a high-quality learning experience through our digital book summaries, educational content, and subscription services. Because our products are delivered digitally and access is granted immediately after purchase, this Refund & Cancellation Policy explains when refunds and cancellations may or may not be available.
By purchasing any product or subscription from Infobookly, you agree to this policy.
1. Digital Products and Services
Infobookly offers digital products and services, including but not limited to premium book summaries, learning collections, digital reading content, educational resources, subscription plans, and future digital features and services.
No physical products are shipped.
2. Refund Policy
Due to the nature of digital content, all purchases are generally final and non-refundable once access to the purchased content or subscription has been provided.
This policy helps protect our intellectual property and prevents unauthorized use or copying of digital content after purchase.
3. When a Refund May Be Considered
Although refunds are generally not provided, we may review refund requests on a case-by-case basis in situations such as:
- Duplicate payments for the same purchase.
- A verified technical issue that permanently prevents access to purchased content and cannot be resolved within a reasonable time.
- An incorrect charge caused by a payment processing error.
- A purchase made due to an identifiable system error on our platform.
Any approved refund will be issued at our sole discretion after reviewing the circumstances.
4. Situations That Are Not Eligible for Refunds
Refunds will generally not be provided for:
- Change of mind after purchase.
- Purchasing the wrong subscription plan.
- Failure to use the purchased subscription.
- Lack of time to use the service.
- Dissatisfaction with personal reading preferences or expectations.
- Failure to cancel an automatically renewing subscription before the renewal date.
- Temporary internet, browser, or device issues outside our control.
- Requests made after significant use of the purchased content.
5. Subscription Cancellation
You may cancel your subscription at any time through your account settings or by contacting our support team. If you cancel:
- Your subscription will remain active until the end of the current billing period.
- You will continue to have access to premium features until the subscription expires.
- Unless otherwise stated, no partial or prorated refunds will be provided for the unused portion of the subscription period.
6. Automatic Renewal
Some subscription plans may renew automatically unless cancelled before the renewal date. By purchasing an automatically renewing subscription, you authorize the applicable payment provider to charge the recurring subscription fee according to your selected plan.
You are responsible for cancelling your subscription before the next billing cycle if you do not wish to continue.
7. Payment Disputes and Chargebacks
If you believe you were charged incorrectly, please contact us before initiating a payment dispute or chargeback.
Initiating an unjustified chargeback after receiving access to digital content may result in temporary suspension of your account, permanent termination of access, restriction from future purchases, and additional investigation by the payment provider.
Nothing in this section limits your rights under applicable law.
8. Technical Issues
If you experience difficulty accessing purchased content, please contact our support team. We will make reasonable efforts to resolve technical issues before determining whether a refund or other appropriate remedy is warranted.
9. Processing Approved Refunds
If a refund is approved, it will be issued using the original payment method whenever possible. Processing times depend on your payment provider or financial institution. Any applicable payment processing fees or deductions, where permitted by law, may be applied.
10. Policy Updates
Infobookly reserves the right to update or modify this Refund & Cancellation Policy at any time. The revised version will become effective upon publication on the Infobookly website with an updated "Last Updated" date.
11. Contact Us
If you have questions regarding this Refund & Cancellation Policy or would like to request a review of your purchase, please contact us at hello@infobookly.in. We will review all requests fairly and respond within a reasonable timeframe.