Thank you for choosing Infobookly. This Shipping & Delivery Policy explains how digital products and services purchased through Infobookly are delivered to our users.
Since Infobookly provides digital educational content, no physical products are shipped.
1. Nature of Our Products
Infobookly offers digital products and services, including but not limited to premium book summaries, educational reading content, learning collections, digital resources, subscription plans, and future digital learning features and services.
All products are delivered electronically through the Infobookly platform.
2. Delivery Method
After successful payment, purchased content is typically made available through one or more of the following methods:
- Immediate access within your Infobookly account.
- Access to premium features based on your subscription plan.
- Confirmation email containing purchase details.
- Email notifications regarding account activation or subscription status, where applicable.
No courier, postal, or physical delivery service is involved.
3. Delivery Time
In most cases, access is granted immediately after successful payment. However, delivery may occasionally be delayed due to payment verification, banking or payment gateway processing, scheduled system maintenance, technical issues beyond our reasonable control, or high platform traffic.
Most delays are resolved within a reasonable period.
4. Payment Confirmation
Delivery begins only after successful payment authorization. If your payment is pending, declined, or reversed by your payment provider, access to purchased content may be delayed or unavailable until payment is successfully completed.
5. Access Requirements
To access purchased content, you may need an active Infobookly account, a compatible web browser or supported device, a stable internet connection, and valid login credentials associated with your purchase.
You are responsible for maintaining access to your registered email address and account credentials.
6. Failed or Delayed Delivery
If you have successfully completed payment but do not receive access within a reasonable time, please contact our support team with your registered email address, order or transaction reference (if available), approximate purchase date and time, and any relevant screenshots or payment confirmation.
We will investigate the issue and make reasonable efforts to restore access promptly.
7. Account Responsibility
Purchased access is intended solely for the account used to complete the purchase. Infobookly is not responsible for delivery issues resulting from incorrect email addresses, incorrect account information, lost login credentials, unauthorized sharing of account access, or device compatibility issues outside our reasonable control.
8. Geographic Availability
Our digital Services are generally accessible worldwide where legally permitted. However, certain features or payment methods may be unavailable in specific countries or regions due to legal, licensing, payment provider, or technical restrictions.
9. Service Availability
While we strive to provide continuous access to our Services, temporary interruptions may occur due to scheduled maintenance, software updates, security enhancements, infrastructure upgrades, force majeure events, or internet or cloud service disruptions. Such interruptions do not constitute a failure of digital delivery.
10. Changes to This Policy
Infobookly reserves the right to update or modify this Shipping & Delivery Policy at any time. Any revisions will become effective upon publication on the Infobookly website with an updated "Last Updated" date.
11. Contact Us
If you experience any issues regarding digital delivery or access to purchased content, please contact us at hello@infobookly.in.